We work to get all orders out within 24 hours. Depending on your location, we ship through UPS, FedEx, and United States Postal Service.
If there is ever a problem with an order, out of stock item, or unavailable size. We will notify you via email, phone, or skype. Our Kiteboarding.com store and shipping center is located in Portland, TX. Shipping times are dependent on your location. Typical shipping time within the Continental US, should not exceed 5 business days and in many cases will arrive within 3. Orders to Alaska and Hawaii, and Pourto Rico will be shipped via US Postal Service, shipping time is approximately 3-7 business days. If expedited shipping is required, please call or contact us at: [email protected]
Free U.S. Shipping
Free standard shipping only available for orders $99 or more. Offer ONLY valid for shipping within the Continental United States (48 contiguous states). Extra shipping charges apply outside of these continental states, such as Alaska, Hawaii, Puerto Rico, Guam, Wake Island, Federated States of Micronesia, US Virgin Islands, etc. UPS or FedEx ground will be used for most shipments, though very small items may be shipped with US Postal Service. Shipments to those above-listed states and others OUTSIDE of the Contiguous 48 states will be shipped with US Postal Service. The order subtotal must be at least $99 before shipping costs (or sales tax in TX) is added on. If you would like faster shipping, there will be an extra charge for rush delivery. Please call to set up RUSH delivery.
OVER-SIZE items such as Wingboards, Surfboards and some Travel bags MAY incur extra shipping charges.
Shipping Note: A maximum length limit of 60" (152.4 cm) applies for shipping to most European countries. Some items such as surfboards may not be shipped for this reason.
Shipping rates frequently change and vary by country. We strive to make the ordering process as easy as possible and allow orders from just about every country. Shipping rates may vary from the rates quoted online. If there is a difference in shipping costs we will contact you before finalizing the order.