Your satisfaction is our priority. If you are not satisfied with your purchase, please contact us for exchange, return, or replacement options.
In order to receive a refund, returns should be completed within 30 days of receipt of the item(s). Products returned must be in unused/new condition and have an associated RMA (Return Merchandise Authorization) number obtained from kiteboarding.com. Once your item is received and inspected, an exchange item, refund, or credit for future purchases will be issued.
Refunds are subject to a 12% restocking fee and shipping charges.
Once you have obtained an RMA number please send the package to:
104 Cox Drive
Portland, TX 78374
we recommend choosing a shipping option that provides a tracking number and insurance for the valued amount of your package. Once your package is received, please allow 3-5 business days for processing. If you have any additional questions, please contact us at: 361-704-6659 or [email protected]